Designing User Focussed Strategies and Solutions for Business Success using AI
We are STRATED, your strategic service design and user research partner. We are user-led but we also use AI technology and low-code tools to generate the insights you need to develop your product and service strategies for your internal and external customers
We have your Business intent
Designing for Strategic and Tactical Objectives
We use design to help businesses achieve their strategic objectives by bringing actionable and credible user and business insights into the boardroom helping you to make them a part of your strategic and organisational change activity or your product vision and backlog.
Our philosophy is driven by
Service Design
Our team of cross-discipline experts, use service design methods to identify the right problems and facilitate ingenious and innovative solutions that meet the needs of your business and your customers. We work with you and your users to understand goals and develop a service and product strategy that delivers key results and value-based outcomes.
Using our tried and tested
Process Framework
We follow a proven process that ensures we deliver results on time and on budget. Our process includes research, ideation, prototyping, testing, and implementation. We work closely with your organisation to identify where it's best to step in and assist your product or service thinking. We will align our way of working through your processes to ensure we continuously meet and inform your business needs.
About STRATED
At STRATED, we bring design to the boardroom and make it a part of any strategic and organizational change activity. Our team of experts is dedicated to helping businesses achieve their goals through innovative design solutions. We make user-led thinking part of any business decision, be it a digital product, customer service transformation, sales, and account management optimisation or any other field service transformation. We use a combination of user centred, business, technology and agile delivery to realise your objectives.